Last Updated: 25th of September 2023

Effective Date: 25th of September 2023

1. Introduction

Welcome to Fluency, a language learning app (the “App”) developed by Fluency (“we,” “us,” or “our”). At Fluency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our App.

By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with the practices outlined herein, please do not use the App.

2. Information We Collect

2.1. Personal Information: We may collect various types of personal information, such as your name, email address, username, and other details you provide when you register for an account or use the App’s features.

2.2. Usage Information: We collect information about how you use the App, including your interactions, language learning progress, and other user activities within the App.

2.3. Device and Log Information: We may collect device-specific information, such as your device’s model, operating system, and unique identifiers. We also gather log data that includes your IP address, browser type, and access times.

2.4. Cookies and Similar Technologies: We use cookies and similar technologies to track your usage of the App and to remember your preferences. You can manage your cookie preferences through your device or browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To Provide Services: We use your information to provide you with language learning services, including personalized lessons and content.

3.2. Communication: We may use your contact information to communicate with you about App updates, new features, and promotions. You can opt-out of these communications at any time.

3.3. Improvement of Services: We use data to analyze user interactions and improve our App’s content, features, and user experience.

3.4. Legal Compliance: We may use your information as required to comply with legal obligations.

4. Data Sharing

We do not share your personal information with third parties, except in the following cases:

4.1. With Your Consent: We may share your information with third parties if you provide explicit consent to do so.

4.2. Service Providers: We may share your data with third-party service providers who assist us in providing and maintaining the App.

4.3. Legal Obligations: We may disclose your information if required by law or to protect our rights or those of others.

5. Your Choices and Rights

You have the following rights concerning your personal information:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Rectification: You can request corrections to inaccurate or incomplete data.

5.3. Deletion: You can request the deletion of your personal information, subject to certain exceptions.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access and use. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Please review the “Last Updated” date at the beginning of this Privacy Policy to ensure you are familiar with the most recent version.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at contact@thefluency.app